6 Features Still Missing From iTunes Match

iTunes Match has finally arrived, a bit tardier than iOS 5 and iCloud released earlier this month, but none the worse for wear. Whether or not you’ve pulled the trigger on the $24.99 per year subscription service -- or are about to -- it might be helpful to know that Apple’s latest cloud-based offering isn’t for everyone. Here’s a look at some ways Apple could make it even better.
Tech companies often get carried away making their products sound so amazing, they’re almost hard to believe. Apple is certainly guilty of such behavior, whether it’s true or not -- and many times, what Cupertino delivers is usually a bit more down to Earth than what the keynotes and publicity might have you believe. (Hey, they’re only human.)
Take, for instance, iTunes Match, the company’s latest offering which promises to scan and match your music library to ease the pain of putting it in the cloud. While the annual subscription service mostly does what it promises, there’s so much more potential that we simply had to sit down and dream up a list of things Cupertino might do to make it even better.

Streaming
When iTunes Match was first unleashed upon developers over the summer, rumors began circulating that the service actually streamed music from the cloud, rather than downloading it as initially promised. While that made iTunes Match infinitely more interesting to many of us who weren’t looking to store a bunch of tracks on our iOS devices, the reality was something else -- it’s more of a download buffer than a stream.
A bummer to be sure, but streaming our iTunes music library remains at the top of the wish list. Sure, we have plenty of other options for streaming music including Spotify, Rdio, MOG and others, but those require yet another subscription and at $10 per month, they’re definitely pricier than iTunes Match at $24.99 per year. Give us the option to stream tracks instead of downloading them, and we can see a lot more folks signing up.

Don’t Make Us Work for It
Apple generally makes life easier for users, but in the case of iTunes Match, there’s likely to be some level of confusion. After turning on the service and getting a scan and match started, iTunes Match then uploads any music it couldn’t match. So how can you tell what was matched and what was uploaded?
Thankfully, there's a new offering called "iCloud Status" under View Options (Command-J) menu which shows detailed information about which tracks are Matched, Uploaded, Purchased, Duplicate or Not Eligible. As shown above, users can also view the Summary tab of a given track to see if a track was matched. It's an improvement over the developer betas, but we think Apple could still improve on these features and make us do a little less detective work to get those 256Kbps AAC DRM-free versions of our tracks.

Scan and Match Feedback
In a typically Apple decision, iTunes Match subscribers are also kept in the dark when it comes to the actual scan and match process itself. Other than a count of how many tracks get matched just before the remainder are uploaded, users don’t have a clue about which tracks and albums were matched -- including whether or not your music is even being matched to the correct data in the first place.
We’d like to see some confirmation as the scan and match is happening, or at least have iTunes throw up a few choices when it’s confused about which album certain tracks belong to -- including the option to manually match tracks or albums in the iTunes Store so we don’t have to upload a bunch of stuff that already lives in Apple’s cloud.

It Shouldn’t Be All or Nothing
Perhaps the greatest initial disappointment with iTunes Match is the realization that it’s an all or nothing proposition -- once you enable it on your iOS device, it wipes any music you have already synced, leaving you with a blank canvas and potentially a whole lot of time downloading to get things back to normal.
We can’t really think of a technical reason why this might be -- after all, the desktop iTunes appears to have no such limitation, and as outlined above, you’re actually forced to manually delete music files after turning on iTunes Match if you want to pull down those sweet bits of 256Kbps AAC DRM-free music nectar. Ideally, switching on iTunes Match would keep music synched via iTunes right where it is, but allow us to see the rest of our music library and download those remaining tracks at our convenience.
Too Many Tracks? No iTunes Match For You!
We thought we had a pretty sizeable music collection in iTunes with nearly 7,000 tracks until we started seeing developers complain that iTunes Match wouldn’t give them any satisfaction because they had more than 25,000 tracks. 25,000 tracks!! That seems like a crazy amount, but in reality many hardcore music lovers probably have that and more. (Some developers have claimed the cutoff point is more like 29,000 tracks, so your mileage may vary.)
So what’s behind Apple limiting iTunes Match to less than 25k tracks? Beats us. Cloud storage and bandwidth are certainly valid reasons, particularly during the fragile beta period for developers over the summer. But just imagine how crazy that could get now that the service is live. It’s a bummer, but here’s hoping Apple will sing a different tune (get it?) now that the service has officially launched to all.

Stop Making Smart Playlists So Dumb
At first we thought it was iOS 5’s new Music app throwing a monkey wrench into things, but using iTunes Match on a second Mac made us realize the new service may need to take a bite off the ol’ blame sandwich as well. The problem is, manually organized Smart Playlists appear to be completely ignored -- instead, tracks will appear on your other computers and iOS 5 devices in a random order. This makes us sad.
This particular bug appears to exist when “Live updating” is checked on the Smart Playlist(s) in question -- for example, a playlist we’ve created for recent favorites that we listen to frequently, based on how many stars we’ve given tracks in the Ratings column. For whatever reason, our main iTunes library stays just the way we like it, but every other device appears helter skelter. We won’t blame this one all on iTunes Match, but it’s certainly not helping matters.
So how is iTunes Match working out for you, dear MacLife.com reader? Sound off in the comments if you think that hard-earned $24.99 per year was well spent -- or a complete waste of dough.
Follow this article’s author, J.R. Bookwalter on Twitter
matthew12
November 20, 2011 at 10:00pm
I'll give you the reasons exactly why I'm not signing up for it: No movie/tv show support. I rip a lot of movies and tv shows from dvd's I legally own. I don't understand why it didn't launch with this on day one (stupid media providers), but I hope it's being added soon or I'm not signing up for match anytime soon.
csddavies
November 16, 2011 at 11:45am
You can delete all the cached files from your music library by going to
settings/general/usage
and swiping (delete) music.
This will clean out all your local storage. So kind of gives you streaming ability, but you have to manage the storage yourself.
doug
brandonwalkermedia
November 15, 2011 at 7:35pm
WHO CARES ABOUT A GREAT PRODUCT MISSING SOMETHING! Where is our MacLife issue that we paid for on NewsStand!!!! I have gotten no response from your support an d its been over 2 weeks.
Advice to people who have bought the subscription:
Report the MacLife Mag app as FRUAD, Apple should be able to return all your money (& charge MacLife for the losses) and hopefully they will remove the Fraudulent app so no one else can be tricked
rustybaum
November 15, 2011 at 2:02pm
Streaming would definitely be a nice option, but I like the ability to download what I want to my device. I live in NYC and am on the subway a lot, where I am not able to stream anything. So, if I wasn't able to download something I wanted to listen to before I hit the train, I'd be without it. Additionally, having access to downloading all of music to my iPhone means that I don't have to worry about filling the memory up with music I may want to listen to. If I'm running out of space for pictures or video, I can delete some music knowing I can always get it back easily later on.
As for the "all or nothing" issue, this is not true. The music that you had on your device is still there. You can tell what is on your device and what isn't by whether there is a cloud icon next to it, and all of the music that is stored on your device will not have a cloud. When Match was in testing with developers, it was an all or nothing deal, but they've gotten rid of that when it went live.
Ultimately, I am very pleased with this service for the price... I'd love it if they up the limit since I doubt I'll have under 25,000 songs for ever. But for now, I'm happy with it.
jrbookwalter
November 15, 2011 at 3:00pm
It's still "all or nothing" -- with iTunes Match turned on, I can't go into iTunes and choose tracks to sync to my device. It's either iTunes Match or iTunes sync, but not both...
JRB
rustybaum
November 15, 2011 at 3:21pm
if you turn off iTunes Match on your device and then plug it in you can do it. Then when you're done syncing new music you turn it back on.
It's not ideal, but it doesn't take that long.
Don't get me wrong, I completely agree that it should be something you can do.
pstoll
November 15, 2011 at 1:54pm
I don't get iCoud, it feels like a step backward for Apple. Everything I hoped for in iCloud/iTunes Match has NOT come to fruition. But I will hang in there to see the direction and hope for the best. I am one of the few that likes Mobile Me and use it all the time. Long time Apple supporter.......
innertron
November 16, 2011 at 1:39pm
I also am wondering what iCloud will do for me. I use iDisk extensively but have no idea what the iCloud is really doing for me that MobileMe did not do for me - except have a spam icon asking me to buy Pages and numbers which I did already. I really feel violated by iClouds pathetic start.
Geoduck
November 15, 2011 at 4:03pm
I also like MobileMe and am very unhappy with what's going to iCloud and what got dropped. As of right now I don't think I'll be using iCloud nearly as much as MM. iTunes Match? Thanks but no. It's simply not something I want. I'm not in an area where WiFi is ubiquitous or cell data coverage is anywhere near cheap enough to even think about it. I do have a few documents that I can see sharing across devices but the vast majority of what I used MM for, Web Hosting, Keychain/Bookmarks synching is getting left behind.
And call me paranoid but even if iTunes match were free and feasible where I live I think I'd pass. It's a very fine line between scanning my Library for copies to match and scanning my library and reporting illegally gotten songs to the RIAA. Apple likely does not want to do it but one lawsuit by the RIAA very would likely force their hand. I expect to see either the RIAA using iTunes Match data to file suits or Apple being forced to delete unauthorized songs.
kwaxuyeoma
November 15, 2011 at 12:34pm
The fact that iTunes Match service offers local downloads was music to my ears. Streaming is not an option for me because of bandwidth in my area. With a local copies on my devices I can rest assured that I don't have to put up with buffering and lossy tracks.
While I am not yet an iTunes Match customer yet, I will definitely make the commitment as soon as Apple can Match my Movies and TV Shows Library too.
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